Manager of Emergency & ICU Departments

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Manager of Emergency & ICU Departments (Oakdale) - Full Time

Location: Oakdale, CA

Job Description

This is an outstanding opportunity in our organization to really contribute and give back!

The Department Manager of Emergency Services and Intensive Care Unit is responsible for planning, organizing, directing, coordinating and evaluating the activities of the Emergency Department (ED) and Intensive Care Unit (ICU) to maintain high quality patient care.  The Manager is responsible for the Departmental Goals for Patients (Department Service, Patient Satisfaction, and Quality Improvement); People (Employee Development, Training, Recognition, Satisfaction, and Retention & Recruitment); Future (Budget, Cost Management, Revenue, New Service Development) and Community (Participation). This position participates in Operational and Strategic Planning as part of the management team.  The Manager assures that the departments meet all regulatory requirements related to service area for DHS, TJC, and other as appropriate.  Working collaboratively with other managers to meet goals and solve problems is a requirement of this position.  Assumes 24-hour responsibility for the departments.

  1. Determines staffing standards/requirements to assure safe and competent patient care; considers patient acuity, age specific needs of patients, staff skill mix, geographical location and individual patient’s plan of care when making decisions.  Demonstrates flexibility in response to unexpected changes in volume, emergencies, staffing, or schedule changes.  Promotes effective patient flow through admission and discharge.
  1. Reviews, develops and revises policies and procedures relating to patient care
  1. Act as community resource for Emergency Services.   Collaborates with the Safety Officer and Emergency Preparedness Coordinator with  Disaster Planning and base hospital coordination.
  1. Maintains clinical competency; keeps updated on current ED trends.  Networks at Community, State and National levels.
  1. Promotes Meditech competencies.  Assures staff members are competent.  Evaluates new computer products that affect clinical areas. 
  1. Performs employee evaluations and performance management.  Utilizes observation techniques, chart review, and patient interviews to evaluate staff nurse performance and quality of patient care delivered.  Assists employees to improve/maintain performance by establishing goals with measurable performance outcomes, action plans, and time frames.
  1. Monitors the safety of the work environment.
  1. Assists the Vice President Nursing (VPN) in developing unit goals and plans for evaluating and achieving those initiatives.
  1. Interviews and selects qualified staff, utilizing EOC principals.  Assists in coordination of new hire orientation, education, competency verification and development of staff.  Integrates education programs with appropriate clinical experiences to promote professional growth of staff.
  1. Maintains schedules, time and attendance, quality improvement projects, reports, documents, and files.
  1. Demonstrates basic understanding of budget requirements.  Maintains supplies and productivity within guidelines.  Develops strategies to effectively utilize “down time” on designated shift.
  1. Seeks and accepts responsibility for committee participation, special projects, and teaching presentations.
  1. Initiates a multidisciplinary, goal oriented care plan for each patient in collaboration with members of the health care team and provides care based on that plan.
  1. Adheres to OVHD practices for pain management with specific consideration of patient’s functional/developmental age, gender, cultural and/or personal preferences.
  1. Demonstrates appropriate use of restraints per OVHD policy and procedures.
  1. Adheres to OVHD practices for moderate sedation.  Identifies resources for guidelines to ensure safe care and monitoring of patients.
  1. Ensures patient safety by assessing and proactively implementing safety measures with specific consideration of patient’s functional and developmental age.
  1. Provides appropriate nursing interventions.  Competent in all routine nursing skills and identified unit-specific skills.
  1. Provides compassionate and caring support to families.
  1. Demonstrates a proactive approach and commitment to change.  Seeks opportunities to improve quality and promote the positive acceptance of change.
  1. Demonstrates the ability to provide appropriate interventions in patient care emergencies and follows established emergency procedures.  Takes appropriate action in emergency situations and develops others’ ability to do so.  Assists staff in prioritizing, as needed.
  1. Completes legible, accurate and timely documentation of all nursing care provided to patients, including an evaluation of patients’ response to medications, treatments and procedures.
  1. Accesses facility information systems to retrieve and utilize pertinent information for the provision of patient care or in the performance of other job related responsibilities.
  1. Demonstrates the knowledge and skills to safely and appropriately fulfill job specific responsibilities related to safety, security, emergency preparedness, control of hazardous materials/waste, life safety, medical equipment and utility systems as outlined in the hospital’s environment of care plan.
  1. Participates in activities within the organization that support performance improvement.  Demonstrates a proactive approach and commitment to change.  Seeks opportunities to improve quality and promote the positive acceptance of change.
  1. Serves as a role model by demonstrating initiative, conflict resolution, and positive morale. Demonstrates effective team leadership skills.  Promotes positive interdepartmental relations.
  1. Assures that the rights of all patients are respected and maintained by allowing for privacy, confidentiality, and dignity in the provision of service.
  1. Protects hospital resources through appropriate and careful use of supplies and equipment.
  1. Maintains required applicable education and in-service requirements and participates in departmental staff meetings (through attendance or reading meeting minutes).
  1. Communicates and follows the organization’s chain of command for notification of patient care and/or service issues. Collaborates with the medical and nursing staff to ensure good communication between physicians, primary care givers and other departments.  Facilitates effective communication between staff and management including problem recognition and resolution.
  1. Expresses and accepts feedback in a professional manner.
  1. Demonstrates the ability to organize workload, set priorities, and uses time efficiently to complete work on time and in an organized manner.

Job Requirements

Minimum Education:
BSN or equivalent.
Minimum Experience/Skills:
Minimum of three (3) years’ management experience.
Minimum of three (3) years’ clinical nursing experience (prefer hospital experience).

Maintains current California Registered Nurse Licensure.
Maintains current BLS.
Maintains current ACLS.
Maintains current PALS or ENPC
Prefer CEN, TNCC, or CCRN.
Physical Demands:
Sit and Stand frequently.
Walk and bend frequently.
Reach and turn frequently.
Lift and carry up to 20 lbs. occasionally.
Flexibility in work routine.
Able to work with frequent interruptions.
Able to sit for long periods of time.
Vision Requirements:
Ability to adjust vision sufficiently to perform duties
Working Conditions:
Emergency and crisis situations
Regularly exposed to the risk of contagious and blood borne diseases
Subject to varying and unpredictable situations
Exposure to unpleasant elements (accidents, injuries, illness)
Subject to irregular hours
Increased stress due to multiple calls and inquiries
Occasional exposure to radiation hazards, radioactive substances and biohazard material
Supervisory Controls and Guidelines:
Reports to Vice President of Nursing (VPN)
Supervises Emergency Services and Intensive Care Unit Department Staff.